Terms & Conditions

Zhong Ma Chemicals Sdn Bhd
53, Jalan Lahat Baru 20, Taman Pasir Emas, 31500, Ipoh, Perak, Malaysia.
Contact: 010-3145399
Website:  https://www.zhongmachemicals.com/

At Zhong Ma Chemicals, we specialize in providing a wide range of high-quality industrial solvents and household chemicals, catering to diverse applications and industries, ensuring exceptional performance and reliability in every product.

Please note that the user account module is currently unavailable on our website.​

When you browse our products, you will find buttons that redirect you to our product listings on two e-commerce platforms, Shopee and Lazada.

Shipping and delivery are managed according to the policies of the respective e-commerce platforms.

To initiate a return or exchange, you must provide proof of the goods' condition. We prefer video recordings over pictures for accurate assessment.

All intellectual property rights, including but not limited to our company logo, website designs, product categories, product listings, and prices, are the property of Zhong Ma Chemicals.

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.

We may use cookies and tracking technologies to enhance your experience on our website. For more information, please refer to our Cookie Policy.

When using our website, you agree not to engage in any activities that violate laws, infringe upon rights, or disrupt the user experience.

In the event of any disputes, we encourage open communication. If a resolution cannot be reached, parties agree to follow common and general dispute resolution practices.

While we strive to provide accurate product information, we do not guarantee the accuracy, completeness, or reliability of any content on our website. Your use of the website is at your own risk.

These Terms and Conditions may be updated from time to time. It is your responsibility to review this page for any changes. The "Last Updated" date will reflect the most recent revision.

We reserve the right to terminate access to our website or services for any reason, including violation of these Terms and Conditions.